Policy | Caballus Wellness

Policy Privacy for cookies

This Privacy Policy outlines the use of cookies on our website in accordance with data protection regulations and best practices.

Definition of Cookies

Cookies are small pieces of data stored on a user's device (such as a computer, tablet, or smartphone) by the web browser while browsing a website. Cookies are widely used to make websites function efficiently, provide personalized experiences, and gather information for statistical and analytical purposes.

Types of Cookies Used

We utilize both session and persistent cookies on our website:

Session cookies: Temporary and deleted once you close your browser.
Persistent cookies: Remain on your device for a longer period of time.

Additionally, we may use:

First-party cookies: Set by the website you are visiting.
Third-party cookies: Set by domains other than the one you are visiting, such as advertisers or analytics providers.

Purpose of Cookies

Cookies serve various purposes, including but not limited to:

Ensuring the proper functioning of the website.
Providing personalized content and features.
Analyzing website usage and performance.
Enhancing user experience.
Facilitating targeted advertising.

Information Collected

We may collect the following types of data:

Internet Protocol (IP) address.
Login details, email address, and encrypted passwords.
Device and connection information.
Purchase history.
Session data such as page response times, visit duration, page interactions, and browsing methods.
Personally identifiable information (e.g., name, email, communications).
Payment details (e.g., credit card information).
Feedback, product reviews, recommendations, and personal profile details.

How We Collect Information

When you conduct a transaction on our website, we collect personal information such as your name, address, and email address as part of the process. Your personal information will be used for the specific reasons stated above only.

Why We Collect Personal Information

We collect Non-Personal and Personal Information for the following purposes:

To provide and operate the services.
To offer customer support and technical assistance.
To contact users regarding service-related notices and promotional messages.
To analyze aggregated statistical data for service improvements.
To comply with applicable laws and regulations.

How We Store, Use, Share, and Disclose Your Information

Our company is hosted on the Wix.com platform, which provides us with an online platform to sell products and services. Your data may be stored through Wix.com’s data storage, databases, and applications, secured behind a firewall.

All direct payment gateways offered by Wix.com adhere to PCI-DSS standards, ensuring secure handling of credit card information.

How We Communicate with Our Site Visitors

We may contact you for various reasons, including:

Account-related notifications.
Troubleshooting or resolving disputes.
Fee collection.
Surveys or opinion polls.
Company updates.
Legal and regulatory requirements.

We may communicate via email, telephone, text messages, or postal mail.

Use of Cookies and Other Tracking Tools

We employ cookies and tracking technologies to enhance user experience, personalize content, and optimize website functionality. These tools help us:

Remember user preferences.
Facilitate efficient navigation.
Provide relevant information based on interests.
Monitor website traffic and interactions for continuous service improvement.

These technologies are used in compliance with data protection laws, ensuring confidentiality and integrity of user data. If you have concerns, please contact us.

Managing Cookies

You can manage cookie preferences through your browser settings. Most web browsers allow you to:

Block or delete cookies.
Set preferences for how cookies are stored.
Disable certain tracking mechanisms.

Refer to your browser’s help documentation for instructions:

Withdrawing Consent

If you no longer wish for us to process your data, click "Decline All" in the cookie settings or contact us at centrecaballus@gmail.com.

Third-Party Cookies

Our website may include content or features from third parties, such as social media plugins or embedded videos. These third parties may also use cookies, governed by their respective privacy policies. We do not control third-party cookies.

Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting. If material changes are made, we will notify you accordingly.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at centrecaballus@gmail.com.

Last Updated: April 2, 2025